Is there really commercial refrigeration work in a town with no commercial district?

Yes, just not in storefronts. It's in private estate kitchens and at Foothill College's food service. The town has no restaurants, but the equipment we service here is the same commercial-grade Traulsen gear we work on everywhere else.

Are you factory-authorized by Traulsen?

Not authorized, no. Traulsen doesn't certify us and we don't say it does. The only manufacturer that's trained us directly is Manitowoc, for ice machines specifically. On the Traulsen side, what you're paying for is the diagnosis, not a badge.

How do you handle response time out here with no commercial cluster to base near?

There's a technician based in San Mateo County who covers this stretch, which keeps Los Altos Hills from waiting on the full San Ramon commute. I won't promise same day, but the window we quote is real, and the $99 diagnostic is credited toward the repair.

TRAULSEN · LOS ALTOS HILLS

Service · All Traulsen Models

Traulsen Commercial Refrigeration Repair · Los Altos Hills, CA

Traulsen equipment serving Los Altos Hills estate kitchens and Foothill College's dining hall, a town with no commercial district at all.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Traulsen in Los Altos Hills

Traulsen refrigeration in Los Altos Hills.

Los Altos Hills has no commercial district at all, one-acre zoning keeps it that way by design. What Traulsen equipment we service here runs in two places: private estate kitchens on the custom homes off Elena Road, Fremont Road, and Page Mill Road, set up for a chef or catering crew, and the food service at Foothill College, which sits inside the town limits and feeds a campus every day the college's in session.

A campus dining operation and a private estate kitchen wear their equipment differently, but the failure list overlaps more than you'd guess. Doors get propped open during a busy prep window, a hinge sags on a unit that barely gets touched, or an older cabinet develops a slow leak. I test before I replace anything, whether the unit's feeding a hundred students at lunch or sitting mostly idle in a guest kitchen.

Common repairs we do

What we close on the truck.

Evaporator icing in the Foothill College kitchen. A campus kitchen feeding students between classes props reach-in and walk-in doors open more than a restaurant would during a slow prep window, and that pulls warm, humid air straight onto the evaporator coil. Once ice builds past a certain point, airflow drops and the box climbs out of temp even though the compressor's running fine. I clear the ice, check the defrost timer and door seal, and confirm the real cause before I recommend replacing anything.
Door hinge sag on a rarely used undercounter unit. A built-in or undercounter Traulsen unit in a guest kitchen that opens a few times a month puts less strain on the hinge than a busy line would, but I still see the door sag out of square often enough, usually from the house settling slightly over the years rather than from hinge wear. A door that doesn't sit square won't seal even with a good gasket, so I check alignment before I ever blame the gasket itself.
Sealed-system leak on an older estate unit. An estate kitchen's Traulsen reach-in that's been in place fifteen or twenty years can develop a slow refrigerant leak same as any older cabinet, showing up as a box that runs constant but never quite gets cold enough. Any recovery, evacuation, and weigh-in on that kind of repair goes through EPA #1279674151528, done in-house.

Models we service

Traulsen product lines.

Reach-in refrigerators and freezers
Roll-in and roll-thru cabinets
Undercounter units
Blast chillers
Pass-thru and dual-temp cabinets

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Traulsen service in neighboring cities.

More cities

Traulsen across our service area.

FAQ

Traulsen in Los Altos Hills questions, answered.

Is there really commercial refrigeration work in a town with no commercial district?

Yes, just not in storefronts. It's in private estate kitchens and at Foothill College's food service. The town has no restaurants, but the equipment we service here is the same commercial-grade Traulsen gear we work on everywhere else.
Are you factory-authorized by Traulsen?

Not authorized, no. Traulsen doesn't certify us and we don't say it does. The only manufacturer that's trained us directly is Manitowoc, for ice machines specifically. On the Traulsen side, what you're paying for is the diagnosis, not a badge.
How do you handle response time out here with no commercial cluster to base near?

There's a technician based in San Mateo County who covers this stretch, which keeps Los Altos Hills from waiting on the full San Ramon commute. I won't promise same day, but the window we quote is real, and the $99 diagnostic is credited toward the repair.

Need Traulsen service in Los Altos Hills?

Tell us what is broken. We will quote it.